Contact Us
We're here to help! Reach out to us with any questions or concerns.
For all inquiries, support requests, and feedback, please email us at:
Email Address
support@hotpricealerts.comWe typically respond within 24-48 hours during business days.
General Inquiries
Questions about the service
Technical Support
Help with account or features
Accessibility Issues
Barrier reports and feedback
To help us assist you more efficiently, please include the following information when contacting us:
- Your account email address (if applicable)
- A detailed description of your question or issue
- Steps you've already taken to resolve the issue
- Screenshots or error messages (if relevant)
- Browser and device information (for technical issues)
Account Help
Login issues, password resets, account settings
Product Tracking
Adding products, price alerts, tracking limits
Notifications
Email alerts, notification preferences
Technical Issues
Bugs, errors, performance problems
Privacy & Security
Data handling, account security
Feature Requests
Suggestions for improvements
Looking for Quick Answers?
Many common questions are answered in our documentation. Before reaching out, you might find your answer faster by checking:
- Our FAQ section (coming soon)
- Terms and Conditions
- Privacy Policy
Our support team operates Monday through Friday, 9:00 AM - 5:00 PM EST.
Emails received outside business hours will be responded to on the next business day.
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